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Nine in ten HR jobs to be impacted by tech innovation

Technology will impact 90% of HR jobs within the next five years, according to a report conducted by Willis Towers Watson, a global advisory, broking and solutions company.

The study, which included a number of workshops and 60 interviews with over 230 business leaders and HR professionals, revealed that HR technology will reportedly elevate the value-add of HR jobs.

Also found by Willis Towers Watson’s research was that the adoption of HR technology will enable the HR function to deliver more seamless and cutting edge employee services, while simultaneously improving high strategic value to businesses.

Vidisha Mehta, managing director and head of talent and rewards at Willis Towers Watson Singapore, said: “As the HR functions transform, HR jobs will be redefined. New skills will be required to perform them. 

“Our study shows that most of the 27 jobs we analysed will see significant changes to the tasks within each job, due to the availability of technology enabled solutions. And 90% of the jobs will experience a medium to high level of impact due to technology.”

Five themes have been highlighted as the key transformers of future HR work, including equipping workers with future skills, building consumer-grade experiences, digitalising HR, driving data-based decision making, and enhancing jobs and organisational transformation.

Mayank Parekh, CEO at the Institute for Human Resource Professionals said: “This study confirms a seismic shift in the HR landscape as we know it today. HR professionals need to acquire the skills to grasp technologies that will enable them to develop and implement innovative people practices for their organisations.”

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