Mediation group TCM has made its Resolution Framework freely available to organisations across the UK after research found that 60% of employees believe that Covid-19 has made it harder to resolve issues of conflict at work.
The framework is a “full legally compliant alternative” to the traditional discipline and grievance procedures, which aims to “balance the rights of all parties with their underlying interests and their needs”.
In addition the programme helps to encourage the “constructive resolution of workplace issues”, whilst retaining the mechanisms by which an “employer can apply formal sanctions including dismissal, in cases which merit it”.
David Liddle, CEO of TCM, said: “It is clear from our research that the majority of organisations are keen to replace pernicious, destructive, and damaging grievance and disciplinary policies with a new model, based around fairness and early resolution, where possible.
“Traditional grievance and disciplinary policies have failed. They offer a mirage of justice and an illusion of fairness. For a long time now at the TCM Group we have been calling out the fact that formal policy frameworks act as a form of control on the workforce.”
He added: “The traditional HR policy framework is a direct driver of stress, harm, fear, and dysfunction. It impedes creativity, undermines individual and organisational performance, destroys trust, and diminishes the value of the entire HR function. Not to mention the time and the cost spent administering it.”